Frequently asked questions
1. What is your return policy?
– Please see our Return Policy, for more details, Click Here
2. How long does shipping take?
– Please see our Shipping Policy, for more details, Click Here
3. Are your products cruelty-free?
– Yes, all our products are cruelty-free and never tested on animals.
4. Do you offer free samples?
– We occasionally offer free samples with purchases or as part of promotions. Keep an eye on our website/ Instagram for updates!
5. Are your products suitable for sensitive skin?
– Many of our products are formulated with sensitive skin in mind, but we recommend checking the ingredients list and performing a patch test if you have concerns.
6. How can I contact customer support?
– You can reach our customer support team by emailing info@oatmi.in or by using the contact form on our website.
7. Do you offer subscription services?
– Yes, we offer subscription options for some of our products. You can choose the frequency of delivery to suit your needs.
8. Are your products vegan?
– While not all of our products are vegan, we do offer a selection of vegan-friendly options. Look for the vegan label on product descriptions.
9. Can I track my order?
– Yes, once your order has been shipped, you will receive a tracking number via email to track your package & search track option given in the footer of website.
10. How do I know which products are best for my skin type?
– We provide detailed product descriptions and recommendations for different skin types on our website. You can also reach out to our customer support team for personalized advice. For more details write us on info@oatmi.in we will contact you soon.
11. How do I place an order?
– Just browse our website, find the Shop option choose products you love, and add them to your cart. Then, follow the simple checkout process to place your order.
12. What payment methods do you accept?
– We accept major credit cards like Visa, Mastercard, as well as secure online payments.
13. Do you offer discounts or promotions?
-Yes, we frequently offer discounts and promotions on our products. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers.