Terms & Conditions

Your use of this website.

Please read these Terms & Conditions carefully. If you do not agree with any part of these Terms & Conditions, you should not use this website.

Lawful and responsible use.

• This website is intended for users who are legally capable of entering into binding contracts under Indian law.
• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others.
• Any misuse of the website, including unauthorized access, data scraping, or interference with website functionality, is strictly prohibited.

Cosmetic products for external use.

• All products sold on this website are cosmetic products for external use only.
• Product images are for representation purposes only; actual product packaging may vary slightly.
• Information provided on the website is for general cosmetic and informational purposes and should not be considered medical advice.

Order placement and acceptance.

• Placing an order on the website constitutes an offer to purchase the product or products.
• OATMI reserves the right to accept or reject any order at its discretion.
• Order confirmation does not guarantee shipment; orders may be cancelled due to stock unavailability, pricing errors, or other unforeseen reasons.

Prices and payment processing.

• All prices are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as mentioned.
• Payments are processed securely through third-party payment gateways.
• OATMI is not responsible for payment failures or delays caused by third-party service providers.

Delivery timelines and courier services.

• Shipping timelines are estimates and may vary due to factors beyond our control.
• OATMI shall not be held liable for delays caused by courier partners, natural events, or regulatory restrictions.

Hygiene-related return conditions.

• Due to hygiene and safety reasons, opened or used skincare products are not returnable.
• Returns, replacements, or refunds are accepted only in cases of damaged, defective, or incorrect products, subject to verification.

OATMI content and brand assets.

• All content on this website, including text, images, logos, graphics, product names, and designs, is the intellectual property of OATMI HEALTHCARE PRIVATE LIMITED.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Website and product use.

• OATMI shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products.
• Users are responsible for ensuring product suitability for their skin type and needs.
• Individual results may vary.

Responsible website use.

You agree not to:

• Upload or transmit harmful, abusive, or misleading content
• Violate any applicable laws or regulations
• Attempt to compromise website security

Violation may result in suspension or termination of access.

How personal information is handled.

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Updates to these Terms & Conditions.

OATMI reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.

Applicable law.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.